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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chelsea V

September 6, 2023

5  out of  5 rating by Chelsea V
"Exceptional service! Richard always makes you feel like a valued client and responds promptly and professionally. Highly recommend!"

Dayna Walquist

August 24, 2023

5  out of  5 rating by Dayna Walquist
"Marielena is the best!"

leticia cruz

August 18, 2023

5  out of  5 rating by leticia cruz
"Best service ever! I came into this location a couple of weeks ago looking for insurance for my vehicle and I was willing to get the best Quote They are very friendly and Great customer service!"

MaryAnn Alvarado

August 15, 2023

5  out of  5 rating by MaryAnn Alvarado
"Marielena was extremely helpful and she made everything so easy. I ask a lot of questions and need extra clarification sometimes but she was patient, friendly and she never made it seem like I was a bother in any way, great customer service. I have a great understanding of what my policy entails, and big thanks to her for helping me!"

Nia Michelle Johnson

August 10, 2023

5  out of  5 rating by Nia Michelle Johnson
"Super quick and always making sure I’m safe with my car thank you guys"

erin Anderson

July 19, 2023

5  out of  5 rating by erin Anderson
"I needed a State Farm agent to send my affidavit paperwork to claims and he greeted me with a smile and a welcoming gesture let me in to his cool air conditioning led office and helped me right away. I appreciate you you are awesome the vibe was genuine and great thanks I may be switching from my agent to you you are closer smile."

Tenequa Johnson

July 19, 2023

5  out of  5 rating by Tenequa Johnson
"My experience with State Farm and my agent Richard has always been excellent from the customer service to the rates and any assistance I need has been A1. I really appreciate Richard and his team!"

Carlos Grajeda

July 17, 2023

5  out of  5 rating by Carlos Grajeda
"Richard Pagano has been my State Farm agent for many years now. My family has had their policies with him forever as well. The team is knowledgeable and consistent to follow up if I miss something on my end. I’m very happy with the service this office provides."

arthur martin

July 4, 2023

5  out of  5 rating by arthur martin
"Richard provided a great experience for me. He is very knowledgeable and helpful. Thanks for assisting me and providing knowledge. Much appreciated!"

Felipe Rainer

May 31, 2023

5  out of  5 rating by Felipe Rainer
"Richard is the best! Helped me out without any problem! I definitely recommend your services! Thanks again"

The Oracle Of OPD

April 24, 2023

5  out of  5 rating by The Oracle Of OPD
"I became a State Farm client 40 years ago at the age of 16 when I 1st Began driving and Richard and his staff who has insured my car's and house For at least 20 years has always provided a bit friendly friendly, helpfunreliable service. We would all do well to have ourselves a good pastor, a good doctor, a good dentist, a good financial adviser and a good Insurance agent like Richard Pagano."

Alonzo Jones

March 30, 2023

4  out of  5 rating by Alonzo Jones
"I love the work ethic that Richard from State Farm brought to the company he the best agent I had so far. I would love to stay but prices are too high for me to afford because of my traffic violation. So when my rate can come down i would love to return."

Sedar Husary-Juarez

March 12, 2023

5  out of  5 rating by Sedar Husary-Juarez
"I love working with Richard! And I’ve worked with many insurance agents before but he’s so different. He actually cares about his clients and listens to understand their needs. Richard will sit down with you and go over the policy line by line so you understand what you’re getting. He makes awesome recommendations and is there for you when the need arises. He has integrity and is honest. Thank you Richard for all your help. You’re the best!!"

Theresa Barlow

March 11, 2023

5  out of  5 rating by Theresa Barlow
"I have never had any problems with Richard and his crew, they are all very friendly and helpful . I would recommend his company to anyone who is looking for a insurance office."

Evee Villalobos

March 8, 2023

5  out of  5 rating by Evee Villalobos
"I am a current client, however I have reached out about adding our truck and trailer to our policy and Richard instantly quoted me and helped me add the vehicles with no problem. Absolutely goes above and beyond for his clients! We appreciate you Richard! Thank you!"

Charlie Pitak

March 6, 2023

5  out of  5 rating by Charlie Pitak
"Richard and his team always available for any requests and/or questions regarding our policies. They are super nice and friendly."


March 6, 2023

5  out of  5 rating by Art
"Richard Pagano has been our State Farm agent for several years. We have moved out of the area and sadly have to say goodbye. Richard has been an excellent agent. He was always available and very helpful. We will miss his five star service."

Serena Teeter

February 28, 2023

5  out of  5 rating by Serena Teeter
"I had the pleasure of working for Richard during my time with State Farm, and I can honestly say that they are one of the best commercial insurance agents out there. Richard is incredibly knowledgeable, professional, and responsive, and always goes above and beyond to help their clients find the right insurance coverage. I would highly recommend Richard to anyone looking for a commercial insurance agent who truly cares about their clients' needs."

Tracy Moroschok

February 11, 2023

5  out of  5 rating by Tracy Moroschok
"We have been a customer of Richard's since he first opened. He is amazing, compassionate, and really works hard to make sure your insurance needs are met."

Lucy Acosta

February 4, 2023

5  out of  5 rating by Lucy Acosta
"Kudos to Richard Pagano and his staff at the State Farm office in Antioch. They are always professional, courteous and ready to help any way they can, whenever I call the office there is an immediate response and attention to my needs."

Kirti Khanna

February 3, 2023

5  out of  5 rating by Kirti Khanna
"He was nice and well-spoken agent. He was able to help me with my issue quickly."

Arturo Ayala

January 18, 2023

5  out of  5 rating by Arturo Ayala
"I very much recommend this State Farm office. Their service with me has been great. I’m so lucky to be insured with this office. I get great service - always. Richard, Mary, and Marielena are always great. I’m so happy with this office. I call for payments, changes to my policy and they already always fast and accurate. I recommend them 100%"

Jesus Saldana

December 21, 2022

5  out of  5 rating by Jesus Saldana
"Mary was great, prompt and helpful!"

Yvette Finau

December 20, 2022

5  out of  5 rating by Yvette Finau
"Marielena is super helpful! She helped me add a second car & it was a quick job. Richard and his team were super responsive!"

Val Tompkins

December 16, 2022

5  out of  5 rating by Val Tompkins
"Richard has been Awesome. If you believe that your insurance is only as good as your agent then Richard is your guy. He is genuine and understanding of your wants and your needs and I feel really takes the time to put together the best package for your needs. He is excellent at listening to his clients and following up with them on a regular basis to make sure to keep up with possible changes in your life that require changes in your insurance needs."