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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sedar Husary-Juarez

March 12, 2023

5  out of  5 rating by Sedar Husary-Juarez
"I love working with Richard! And I’ve worked with many insurance agents before but he’s so different. He actually cares about his clients and listens to understand their needs. Richard will sit down with you and go over the policy line by line so you understand what you’re getting. He makes awesome recommendations and is there for you when the need arises. He has integrity and is honest. Thank you Richard for all your help. You’re the best!!"

Theresa Barlow

March 11, 2023

5  out of  5 rating by Theresa Barlow
"I have never had any problems with Richard and his crew, they are all very friendly and helpful . I would recommend his company to anyone who is looking for a insurance office."

Evee Villalobos

March 8, 2023

5  out of  5 rating by Evee Villalobos
"I am a current client, however I have reached out about adding our truck and trailer to our policy and Richard instantly quoted me and helped me add the vehicles with no problem. Absolutely goes above and beyond for his clients! We appreciate you Richard! Thank you!"

Charlie Pitak

March 6, 2023

5  out of  5 rating by Charlie Pitak
"Richard and his team always available for any requests and/or questions regarding our policies. They are super nice and friendly."


March 6, 2023

5  out of  5 rating by Art
"Richard Pagano has been our State Farm agent for several years. We have moved out of the area and sadly have to say goodbye. Richard has been an excellent agent. He was always available and very helpful. We will miss his five star service."

Serena Teeter

February 28, 2023

5  out of  5 rating by Serena Teeter
"I had the pleasure of working for Richard during my time with State Farm, and I can honestly say that they are one of the best commercial insurance agents out there. Richard is incredibly knowledgeable, professional, and responsive, and always goes above and beyond to help their clients find the right insurance coverage. I would highly recommend Richard to anyone looking for a commercial insurance agent who truly cares about their clients' needs."

Tracy Moroschok

February 11, 2023

5  out of  5 rating by Tracy Moroschok
"We have been a customer of Richard's since he first opened. He is amazing, compassionate, and really works hard to make sure your insurance needs are met."

Lucy Acosta

February 4, 2023

5  out of  5 rating by Lucy Acosta
"Kudos to Richard Pagano and his staff at the State Farm office in Antioch. They are always professional, courteous and ready to help any way they can, whenever I call the office there is an immediate response and attention to my needs."

Kirti Khanna

February 3, 2023

5  out of  5 rating by Kirti Khanna
"He was nice and well-spoken agent. He was able to help me with my issue quickly."

Arturo Ayala

January 18, 2023

5  out of  5 rating by Arturo Ayala
"I very much recommend this State Farm office. Their service with me has been great. I’m so lucky to be insured with this office. I get great service - always. Richard, Mary, and Marielena are always great. I’m so happy with this office. I call for payments, changes to my policy and they already always fast and accurate. I recommend them 100%"

Jesus Saldana

December 21, 2022

5  out of  5 rating by Jesus Saldana
"Mary was great, prompt and helpful!"

Yvette Finau

December 20, 2022

5  out of  5 rating by Yvette Finau
"Marielena is super helpful! She helped me add a second car & it was a quick job. Richard and his team were super responsive!"

Val Tompkins

December 16, 2022

5  out of  5 rating by Val Tompkins
"Richard has been Awesome. If you believe that your insurance is only as good as your agent then Richard is your guy. He is genuine and understanding of your wants and your needs and I feel really takes the time to put together the best package for your needs. He is excellent at listening to his clients and following up with them on a regular basis to make sure to keep up with possible changes in your life that require changes in your insurance needs."


December 3, 2022

5  out of  5 rating by Fonso
"I have my vehicle insured with Richards office. His team offers great service and always a quick response."

hector jimenez

December 2, 2022

5  out of  5 rating by hector jimenez
"Great customer service, my wife and I have been clients for this agent and his office for a few years now."

Ceci Saldana

December 2, 2022

5  out of  5 rating by Ceci Saldana
"We’ve been with State Farm for years now, and we have never been disappointed. Mary is so helpful in English and Spanish, Gracias!"

Manuel Montes

December 2, 2022

5  out of  5 rating by Manuel Montes
"Good Team! Mary’s Really Helpful!"

Esmeralda Villalobos

December 2, 2022

5  out of  5 rating by Esmeralda Villalobos
"Awesome office! Super helpful always! Thank you!"

Silvia Villalobos

December 2, 2022

5  out of  5 rating by Silvia Villalobos
"(Translated by Google) Very good work ! (Original) Muy Buen trabajo !"

Robert Jimenez

December 2, 2022

5  out of  5 rating by Robert Jimenez
"The most professional, polite, and knowledgeable staff at this office. I have been dealing with them for years. The best!!!"

A Charles

December 2, 2022

5  out of  5 rating by A Charles
"Everyone always kind and always willing to help"

Elizabeth Wical

December 2, 2022

5  out of  5 rating by Elizabeth Wical
"Richard is so helpful. If you are looking for a knowledgeable agent who actually works vs just has their name on the door then look no further. He works in the office regularly and also responds quickly to emails. In addition, the small staff he has knows everything and I have never been given wrong information by any of them. I really lucked out finding Richard as my agent after my former agent retired."

Sam Sam

December 2, 2022

5  out of  5 rating by Sam Sam
"Great job Mary!!!"

tiffany stewart

November 29, 2022

5  out of  5 rating by tiffany stewart
"Mr. Pagano is very knowledgeable about his field and extremely personable. He was very patient and took the time to clearly present detail insurance information which allowed me to accurately decide on the best insurance for my needs. i highly recommend requesting Mr. Pagano if you are looking for the best insurance help."

Tommie Braden

November 25, 2022

5  out of  5 rating by Tommie Braden
"Appreciate the person touch provided by Mr Pagano."