Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leticia Vega

Leticia Vega

January 7, 2026

5  out of  5
rating by Leticia Vega
"We have been with Richard Pagano for years. He’s the best."
We responded:
"Hi, Leticia! Thank you for your review of my State Farm office. My team and I think you're pretty great too! :) Its been a pleasure working with you over the years; my team and I look forward to many more! Best, -Richard"
Profile photo of John Mark Redding

John Mark Redding

January 6, 2026

5  out of  5
rating by John Mark Redding
"Very helpful agent, even though I wasn’t able to decide on buying coverage that same day."
We responded:
"Hi, John! It was great speaking with you earlier today. I appreciate your review and kind words. My team and I are here to answer any questions you may have; we want you to have as much information as possible so you can make the best decision possible. Again, thank you for your review of my State Farm office. Best, -Richard"
Profile photo of Peggy Perazzo

Peggy Perazzo

January 5, 2026

5  out of  5
rating by Peggy Perazzo
"Excellent communication."
We responded:
"Thank you for your review of my State Farm office Peggy! My team and I enjoy working with you, and appreciate your business. We look forward to continuing to serving you in the future. Best, -Richard"
Profile photo of Nick Costanza

Nick Costanza

December 31, 2025

5  out of  5
rating by Nick Costanza
"Richard and his team go above and beyond with every detail and scenario - the best customer service and always working with us to get the best rates across all our needs. Highly recommend!"
We responded:
"Hi, Nick! Thank you for your review. It's been great working with you and your family over the years. I'm so happy to know your experience with my office has been a positive one. My team and I are always here when you need us, just call/text/email or stop by the office. Again, thank you! Best, -Richard"
Profile photo of Tammy Williams

Tammy Williams

December 31, 2025

5  out of  5
rating by Tammy Williams
"Always exceeds my expectations. Been with this company for many years. There not just my insurance, they are family"
We responded:
"Hi, Tammy!! Thank you SO much for your review of my office. You, your family, and your business are valued and appreciated. My team and I love working with you all and we feel like you are family too. :) We're here whenever you need us, just call/text/email/visit. Best, -Richard"
Profile photo of asad khan

asad khan

December 30, 2025

5  out of  5
rating by asad khan
"Great job"
We responded:
"Hi, Asad! Thank you for the 5-star review! We appreciate your business and support of my State Farm office. My team and I are always here and happy to assist. Best, -Richard"
Profile photo of Frances Robinson

Frances Robinson

December 29, 2025

5  out of  5
rating by Frances Robinson
"I called him and let them know of my changes adding a new Car. They got back to me right away. Had Insurance within an hour Great job."
We responded:
"Thank you for your review of my State Farm office, Frances! My team and I appreciate you and your business; it has been great working with you and your family over the years. Whether it's by phone call, text, or email, we're here to assist when you need us. Best, -Richard"
Profile photo of A. Garza

A. Garza

December 29, 2025

5  out of  5
rating by A. Garza
"The staff here is like family! They are always super attentive and friendly."
We responded:
"Thank you for your review! It’s been wonderful working with you over the years. My team and I look forward to many more. :) You and your family are such an important part of our State Farm family. :) Best, -Richard"
Profile photo of Jan Mcgreer

Jan Mcgreer

December 23, 2025

5  out of  5
rating by Jan Mcgreer
"They have always help me"
We responded:
"Thank you for your kind words and five-stars, Jan! It’s been a pleasure working with you and your family over the years. My team and I look forward to many more. Best, -Richard. "
Profile photo of Nancy Carrillo

Nancy Carrillo

December 19, 2025

5  out of  5
rating by Nancy Carrillo
"They have been so helpful and are always there for me whenever I call"
We responded:
"Hi, Nancy! Thank you for your review. My team and I appreciate it. We’re always here for you; just call, email, or text. Thank you for your business and support of my local State Farm office. Best, -Richard"
Profile photo of Lillian Coats

Lillian Coats

December 18, 2025

5  out of  5
rating by Lillian Coats
"Great job"
We responded:
"Thank you for your review, Lillian! It's been a pleasure working with you and your family over the years. My team and I are grateful for your support of our State Farm office. Best, -Richard"
Profile photo of Debbie Blaisure

Debbie Blaisure

December 18, 2025

5  out of  5
rating by Debbie Blaisure
"Always a pleasure and informative for my annual reviews!"
We responded:
"Thank you, Debbie! I'm so happy you find our meetings informative; since things change all the time, it's great that we review your coverage annually. My team and I love working with you, and look forward to serving your needs for many more years to come. Best, -Richard"
Profile photo of Esmeralda Garcia

Esmeralda Garcia

December 18, 2025

5  out of  5
rating by Esmeralda Garcia
"Wonderful working with this office. Mary was so helpful!"
We responded:
"Hi, Esmeralda! Thank you for your kind 5-star review! Mary will be SO happy to hear you wrote a review about her. :) You and your business are appreciated. We look forward to serving you for many more years. Best, -Richard"
Profile photo of natalie maravillas

natalie maravillas

December 18, 2025

5  out of  5
rating by natalie maravillas
"Mary is very knowledgeable and hardworking!"
We responded:
"Thank you for your review, Natalie! I agree - Mary is great, and I feel blessed to have her on my team. She'll be excited to know you wrote a review about her! We are grateful for your support of our office and appreciate your business. Best, -Richard"
Profile photo of Jorge Coto

Jorge Coto

December 17, 2025

5  out of  5
rating by Jorge Coto
"Excelente trabajo una gran ayuda Feliz Navidad 🎄"
We responded:
"Muchas gracias por tus amables palabras, Jorge. Nos alegra saber que nuestro trabajo fue de gran ayuda para ti. Te deseamos una muy Feliz Navidad 🎄 y un próspero año nuevo. Cordialmente, -Richard"
Profile photo of Kristy Keusch

Kristy Keusch

December 12, 2025

5  out of  5
rating by Kristy Keusch
"Super friendly and helpful. 100s of clients and they always remember me. It feels more like a family and less like a bussness transaction."
We responded:
"Thank you for your review, Kristy! It’s been wonderful working with you over the years, and my team and I look forward to many more. :) And yes, we remember you! you’re such an important part of our State Farm family. :) Best, -Richard"
Profile photo of Larry Mori

Larry Mori

December 12, 2025

5  out of  5
rating by Larry Mori
"Maria Elena is very thorough and efficient regarding my insurance issues. She’s very pleasant and shows a concern for my needs."
We responded:
"Thank you for your review, Larry! I'm very lucky to have Marielena on my team, and I'm happy to hear you're pleased with her work. I know she's appreciative of your review too. Thank you for your business, and for trusting my State Farm office with your insurance. Best, -Richard"
Profile photo of stephanie dougan

stephanie dougan

December 9, 2025

5  out of  5
rating by stephanie dougan
"Richard is hands down the best insurance agent I have ever had. Mary and everyone is in his office is always so nice and they all have great customer service. They helped every step of the way with a claims issue we had. They always make sure everything is taken care of and as stress free as it can be. He is amazing just helping with normal coverage issues as well. I seriously can't say enough good things about Richard and this office. I highly recommend you you are looking for a new agent to work with them you will not regret it!"
We responded:
"Thank you so much for your kind words! I’m grateful to hear that you’ve had such a positive experience working with me and the team, including Mary. We always aim to provide outstanding customer service and make the insurance process as smooth and stress-free as possible. Whether it’s helping with claims or everyday coverage questions, it’s rewarding to know that our support has made a difference. :) My team and I are always here here to help. Thanks again for your review —I look forward to continuing to assist you and your family with all your insurance needs!"
Profile photo of Jacqueline Cortes

Jacqueline Cortes

December 5, 2025

5  out of  5
rating by Jacqueline Cortes
"Amazing service!! Definitely sticking with State Farm forever! - Bertha Reyes / Alberto Cortes"
We responded:
"Hi, Bertha and Alberto! Thanks so much for reviewing my State Farm office! My team and I are really happy to hear you had a great experience with us. Your satisfaction means a lot, and we’re excited to keep helping with your insurance needs! Best, -Richard"
Profile photo of Jessy Mora

Jessy Mora

December 3, 2025

5  out of  5
rating by Jessy Mora
"Siempre que hablo para cualquier duda ellas siempre me ayudan, gracias states farm por su atención."
We responded:
"¡Muchas gracias por tus palabras! Nos alegra saber que siempre hemos podido ayudarte y que nuestro equipo de State Farm te brinda la atención que mereces. Estamos aquí para lo que necesites. ¡Gracias por confiar en nosotros! Atentamente, -Richard"
Profile photo of Sparasers

Sparasers

December 3, 2025

5  out of  5
rating by Sparasers
"5 stars. Very nice people."
We responded:
"Thank you for your 5-star review. My team and I are always here and happy to assist. We look forward to working with and serving you well in to the future. Best, -Richard"
Profile photo of Tina Rouse

Tina Rouse

December 3, 2025

5  out of  5
rating by Tina Rouse
"Richard Pagano & Staff are Always Attentive & Helpful 😊👍"
We responded:
"Hi, Tina! Thank you for your review and your kind words. My team and I appreciate it. We also appreciate you and your business. Best, -Richard"
Profile photo of juan garcia

juan garcia

December 1, 2025

5  out of  5
rating by juan garcia
"I had my car stolen and was going through the process with the insurance. I had walked into the office with no appointment and yet Richard was still very welcoming and very attentive. Not only was he helping me fill out a very important form but he was doing it while he was also busy with a few things of his own. To me that shows that he very much values his customers and he made everything feel easy so much less stress of my hands. Thank you for all the help that day Richard your the best!"
We responded:
"Thank you for your review, Juan! It was a pleasure working with you the other day, despite the circumstances of the stolen car. My team and I look forward to serving you and your family; we value the relationship we have you. Best, -Richard"
Profile photo of jtluns9

jtluns9

October 2, 2025

5  out of  5
rating by jtluns9
"Very helpful, gets me in contact with whatever department I need right away"
We responded:
"Thanks for the review and kind words! Glad to hear everything worked out well with your recent tow. My team and I are always here to assist when you and your family need us. Best, -Richard "
Profile photo of Mimi N.

Mimi N.

September 18, 2025

5  out of  5
rating by Mimi N.
"I’ve had a very positive experience with State Farm. The customer service team has always been responsive, professional, and genuinely helpful whenever I had questions or needed assistance. They’ve made managing my policy simple and stress-free, and I’ve felt confident knowing I was in good hands. I would absolutely recommend this company to anyone looking for a reliable and supportive insurance provider."
We responded:
"Thank you for your review, Mimi! It has been great working with you over the years; my team and I appreciate you and your business. We’re here whenever you need us, just call email or text. Best, -Richard"