State Farm® Insurance Agent Richard Pagano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jack malepeai
March 27, 2026
5
out of
5
rating by jack malepeai
"Very professional service."
We responded:
"Thank you for your review, Jack! We appreciate the 5-stars, and are grateful for your business. Best, -Richard"
Rick Pagano
March 26, 2026
5
out of
5
rating by Rick Pagano
"State Farm offers the best combination of product, price, and service. Richard makes sure my life, home, auto, and liability are insured to value. He returns my calls and answers my emails in a timely manner if he is unavailable. I really appreciate his knowledge, honesty and commitment to my protection."
We responded:
"Thank you for your review of my State Farm office, Rick! It's been great working with you the past 16 years, and I'm happy to hear your experience with my office has been a positive one. I recognize you have many choices in companies and even agents at State Farm, and am grateful you've continued to choose to work with my office for your life, home, car, and liability insurance. My team and I look forward to many more years of serving you and your family, Rick. Best, -Richard"
Ana Tinoco
March 26, 2026
5
out of
5
rating by Ana Tinoco
"Great services"
We responded:
"Thank you for your review of my State Farm office, Ana! I’m happy to hear my team and I provide you with great service on your insurance. We’re always here to assist, just call, visit, email, or text. Best, -Richard"
Bonnie Eis
March 19, 2026
5
out of
5
rating by Bonnie Eis
"Very helpful. Called left a message. They called back and had all the Info I needed. Thank you."
We responded:
"Thank you for you review of my State Farm office, Bonnie! It's always a pleasure speaking with you, and I'm happy to hear we were able to assist during the phone call. :) Best, -Richard"
Sharon Neward
March 18, 2026
5
out of
5
rating by Sharon Neward
"Richard Pagano was so helpful to me regarding adding my new mortgage company to my insurance. I was nervous about the mortgage company requesting proof of my insurance and Richard was right on it and calmed me down and forwarded onto my mortgage company and to me the new insurance certificate. He is the greatest and has helped me in the past with my homeowners insurance. Thank you Richard"
We responded:
"Thank you for your review of my Stare Farm agency, Sharon! It's been a pleasure working with you and your family offer the years. Glad we were able to get the mortgage info updated on your home insurance. It can be daunting, but homeowners insurance is one of the areas where we excel. 😉 My team and I appreciate the trust you impart on us. Best, -Richard"
Rani Hicham
March 13, 2026
5
out of
5
rating by Rani Hicham
"Been dealing with Richard Pagano at State Farm for close to 18 years, I have my home and two vehicles covered, him and his staff always displayed professionalism and dedication to his clients."
We responded:
"Hi, Rani! Thank you for writing such a glowing review of my State Farm Insurance agency. It’s been a pleasure working with you and watching your family grow over the years. My team and I are grateful for your business. We’re always here when you need us, just call, visit, text, or email. Best, -Richard"
Barbara Pagano
March 13, 2026
5
out of
5
rating by Barbara Pagano
"If you are looking for an insurance agent who truly cares about you and your needs, Richard is the agent to work with. He is extremely knowledgeable in all facets of the various lines offered by State Farm. We are very confident in his advice and handling our insurance over the years. Thank you for the great service you and your staff provide!"
We responded:
"Thank you for your review of my State Farm agency, Barbara! My team and I have enjoyed working with you and your family the past 16 years. We recognize you have many choices for your insurance and appreciate your trust and confidence in us. I look forward to working with you for many more years. Best, -Richard"
Tommy Pagano
March 12, 2026
5
out of
5
rating by Tommy Pagano
"Richard and his team have great knowledge of their services and offerings, and are willing to explain everything in detail. They are proactive in suggesting new accounts such as life insurance and 529s, or adding additional coverage where appropriate."
We responded:
"Hi, Tommy! Thank you for taking the time to write my State Farm office such a great review! I'm happy to hear you've enjoyed working with my team and I, and that our suggestions on things like life insurance and college planning have been appropriate and helpful. We look forward to working with you and your family for many more years to come! Best, -Richard"
J Coats
March 7, 2026
5
out of
5
rating by J Coats
"Richard Pagano has been a fantastic insurance agent for many years for me and my family. He's very prompt considerate and professional. 110% Recommendation from me is given."
We responded:
"Thank you for your resounding review of my State Farm agency! My team and I have enjoyed working with your team over the years - we know you have many choices and are grateful for your loyalty. We're always here when you need us; call, visit, text, or email. Best, -Richard"
Michael Schwartz
March 6, 2026
5
out of
5
rating by Michael Schwartz
"Everyone in this office is very professional."
We responded:
"Thank you for your review and support of my State Farm office, Michael. My team and I appreciate you, and look forward to working with you for many more years. Best, -Richard"
Orin Mazzoni
March 5, 2026
5
out of
5
rating by Orin Mazzoni
"Our family has worked with Richard Pagano for many years, and he has consistently been outstanding. He has helped us with multiple insurance needs over the years, including coverage for our condo during a major renovation, as well as auto insurance and other policies for different members of our family and businesses. Richard is extremely knowledgeable, responsive, and trustworthy. Whenever we’ve had questions or needed to make changes to a policy, he’s always been quick to respond and takes the time to explain everything clearly. It’s rare to find someone in the insurance industry who is both professional and genuinely looking out for your best interests. What really stands out is the long-term relationship and reliability. Our family has trusted Richard with important insurance decisions for years, and he has always delivered great service and competitive coverage. If you’re looking for an experienced insurance agent who is honest, dependable, and easy to work with, I highly recommend Richard Pagano."
We responded:
"Orin, thank you for the awesome review! It’s been a pleasure working with you and your family on your home and auto insurance. That condo renovation was pretty incredible! My team and I are here to answer whatever questions you may have, and I'm happy to hear your experience with us has been great. My team and I look forward to assisting you and your family for many more years to come. Call, text, or email whenever you need us - we’re happy to assist. Best, -Richard"
Alex Rodriguez
March 3, 2026
5
out of
5
rating by Alex Rodriguez
"I have been with Statefarm since I was 18 yrs old and am now 52. I’ve had my share of Statefarm agents from either moving to a new city or Agents that have moved on in the company and they’ve all been amazing in their own way. I’ve been with my current Agent Richard Pagano and his team members Mary and Maria Elena for a few years now and they’ve been nothing short of WONDERFUL to me. They make it a point to fully help with any question or issue in regards to my policies I have with them, which I imagine most agents would be able to provide the same level of care for their clients. However my experience with Richard and his team members is that they go above and beyond with their help and they make me feel that I’m in GREAT hands when it comes to the quality of care they show to me as their client. I have nothing but GREAT things to say about this office. So if you’re in need of a change or are constantly struggling with your level of service from your current policy, I’d HIGHLY recommend you contact Richard Pagano’s office to discuss and to consider him as your new agent. With the state of the way things are today and with the standards of quality of care that are almost nonexistent, people being so disconnected from human interaction and just about everything being so transactional and automated it’s nice to know that in my times of need in regards to my policy and level of time, effort and care I receive from Richard has ALWAYS been TOP NOTCH!!!"
We responded:
"Hi, Alex! Thank you SO much for your review of my State Farm office. It was wonderful speaking with you earlier today. My team will be so glad to hear about your review and your kind words. We aim for the experience you've had; top notch service, quality care, informative and detailed responses to your questions. It is our aim to provide our customers with as much relevant information as possible to guide them to make the best decision possible - it sounds like we're consistently hitting the mark in making you feel cared for. :) We're always here when you need us - just call, text, email, or stop on by. Thank you for your many years of loyalty to State Farm and my office. We look forward to serving you for many more. Best, -Richard"
Kendra Morris
March 2, 2026
5
out of
5
rating by Kendra Morris
"Always nice, great customer service."
We responded:
"Thank you for the 5-star review, and the kind words, Kendra! It’s a pleasure working with you. My team and I are appreciative of your business. Best, -Richard"
wesley moroschok
February 27, 2026
5
out of
5
rating by wesley moroschok
"Richard has helped family and I for years always helpful."
We responded:
"Thank you for your review of my State Farm office, Wesley! My team and I have enjoyed working with you and your family over the years. We look forward to many many more. Best, -Richard"
Linda Cleveland
February 19, 2026
5
out of
5
rating by Linda Cleveland
"Prompt reliable, patient and friendly customer service! I've enjoyed the commitment and experience of stellar service through the years."
We responded:
"Thank you for your review of my State Farm office, Linda! It's been a pleasure working with you over the years. My team and I hope to work with you for many more. :) Best, -Richard"
Michael Moroschok
February 19, 2026
5
out of
5
rating by Michael Moroschok
"Staff is always friendly and is over the top to get you taken care of! Questions or concerns they will listen to those concerns find the right solutions and get them resolved for you."
We responded:
"Hi, Michael. Thank you for your review of my State Farm office. I'm happy to hear your experience has been a positive one. We're always here to assist when you or your family need us. Best, -Richard"
J Sanchez
February 19, 2026
5
out of
5
rating by J Sanchez
"What more can I say. Marielena consistently makes me feel like she goes above & beyond to get me the best rate. I've been w/ this state farm for quite some time now & this branch has been the best by far ..."
We responded:
"Thank you SO much for you review of my State Farm office. I'm glad to hear your experience with my team has been far and away the best. Marielena is wonderful, and I feel blessed to have had her on my team for +10yrs. Again, thank you for you review. We're here whenever you need us; call, text, email, or visit. Best, -Richard"
Kimberly M
February 19, 2026
5
out of
5
rating by Kimberly M
"Always great customer service and throughly explains everything!"
We responded:
"Hi, Kimberly! Thank you for your review of my State Farm office. My team and I love working with you and your family. We are grateful for your business and your trust in us. I'm very happy to hear that you've had a great experience with my office. We're always here when you need us; call, text, email, or stop on by! Best, -Richard"
Talia Cobian
February 12, 2026
5
out of
5
rating by Talia Cobian
"Richard is very knowledgeable and has been a great resource! Highly recommend!"
We responded:
"Hi, Talia! Thank you SO much for your review of my State Farm office. I'm grateful for your high recommendation. :) It has been a pleasure working with you over the last 15+ years, and we look forward to many more. As always, email, call, text, or visit if there's anything my team and I can assist with. Best, -Richard"
Paul Pagano
February 7, 2026
5
out of
5
rating by Paul Pagano
"Richard is highly responsive and provides helpful information so we can make informed decisions. He guided us through the best types of life insurance policies for our family's needs, and helped to set up accounts for our retirement. I feel that my family's financial future is much more secure after having worked with him and his team."
We responded:
"Hi, Paul! Thank you for your review of my State Farm office. I'm glad to hear you're feeling good with the life insurance policies we set up, and that it's got you feeling more financial secure. I'm also happy to hear the retirement plans are meeting your expectations. My team and I are here whenever you need us; just call, text, email, or stop by the office. Best, -Richard"
Dale Luna
February 6, 2026
5
out of
5
rating by Dale Luna
"I always did good service with you when I call and if I have to leave a message you always call right back"
We responded:
"Thank you for you review, Dale! It's been great working with you and your family over the years. Thank you for your trust and support of my State Farm office. Best, -Richard"
Arnold C
February 4, 2026
5
out of
5
rating by Arnold C
"Excellent customer service. Marielena is very helpful and always delivers on any insurance inquiry. Highly recommended."
We responded:
"Thanks for your review of my State Farm office, Arnold! I'm happy to hear your experience with my team has been a great one. We appreciate you, your business, and your recommendation. My team and I are here whenever you need us, just call/text/email, or visit. Best, -Richard"
Gaxiola Family
February 1, 2026
5
out of
5
rating by Gaxiola Family
"Richard was such a huge help to my husband and me. As parents of two young daughters, setting up 529 plans felt a little overwhelming, but he made the entire process feel easy and stress-free. He was incredibly responsive, attentive, and knowledgeable, and patiently answered all of our questions along the way. My husband wasn’t able to be there in person, and Richard made it work by including him through a virtual meeting, which we truly appreciated. It made us both feel involved and confident in the decisions we were making. His team is also so amazing and supportive. We’ve been wanting to get this done for a while, and I’m really grateful to Richard for helping us finally take this important step for our girls’ future. Highly recommend! — The Gaxiolas"
We responded:
"Thank you so much, Gaxiola family, for the kind review! I’m glad we could make setting up your 529 college savings plans feel simple and stress-free, and include your husband virtually so everyone could be part of the education planning process. My team and I truly appreciate your trust. We know you have many State Farm offices to choose from, and it means a lot that you chose ours here in Antioch. Thanks again for the recommendation—we’re always here for your insurance and financial services needs as you plan for your family’s future. Best, -Richard"
Marielena Donjuan
January 31, 2026
5
out of
5
rating by Marielena Donjuan
"I have had polices with Richard's office for many years and have had an amazing experience. My husband and I both have life insurance policies and we love the peace of mind it gives our family."
We responded:
"Thank you for your review of my State Farm office, Marielena! It's been wonderful working with you and your family. I'm so glad to hear the life insurance policies have given you peace of mind. My team and I are here to assist whenever you need us; call, text, email, or visit! Best, -Richard"
duane colvin
January 30, 2026
5
out of
5
rating by duane colvin
"I’ve been with Richard Pagano/Statefarm for over 2 decades and have been extremely satisfied with him and his staff. They’re very professional and friendly. I’ve had financial problems through some years and they were able to work out solutions with me."
We responded:
"Hi, Duane! Thank you for your review of my State Farm office. It has been an absolute pleasure working with you and your family over the years, and I'm glad hear you experience has been a positive one. My team and I are always here to assist and provide solutions to meet/exceed your needs. Again, your review and your business are appreciated. Best, -Richard"