State Farm® Insurance Agent Richard Pagano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarah Gayle
November 11, 2024
5
out of
5
rating by Sarah Gayle
"Richard was very helpful and quick to assist in adding another car to my account. Great customer service!"
We responded:
"Hi, Sarah! Thank you for your review of my State Farm office. It’s been a pleasure working with you and your family over the years. Looking forward to many more! Best, -Richard"
Aimee Macomber
October 7, 2024
5
out of
5
rating by Aimee Macomber
"Extremely helpful and knowledgeable! A++++"
We responded:
"Hi, Aimee! Thank you for the wonderful review. I appreciate the kind words; my team and I strive to be as helpful as possible, and to stay up-to-date on industry trends. 🙂 We look forward to working with you in the future. Best, -Richard"
David Martinez
September 12, 2024
5
out of
5
rating by David Martinez
"To begin with, they have excellent communication skills. Always return calls and inquiries, and if they don't, they'll give you a call right away! Speaking Spanish, Mary and Marielena are a great help to my non-English speaking mother. Additionally, Richard is always willing to respond to inquiries. I constantly tell all of my friends to get insurance from this agency! Fantastic service"
We responded:
"Hi, David! Thank you for the kind words and 5-star review. Marielena and Mary are pretty great, and I feel fortunate to have them on my team. Glad to hear you’re happy with the level of service we provide in English and Spanish. 🙂 Thank you for telling your friends about us too! Best, -Richard"
Julie Hokes
August 27, 2024
5
out of
5
rating by Julie Hokes
"Love the service with Richard Pagano and his staff from State Farm.they are always there helping me with any problem or question that I might have making sure that I understand"
We responded:
"Hi, Julie! Thank you for taking time to write my office such a heartfelt review! We love working with you and are grateful for your continued business. Feel free to call, text, or email for any other insurance questions you may have. 🙂 Best, -Richard"
Arturo Ayala
August 27, 2024
5
out of
5
rating by Arturo Ayala
"Very satisfied with this office, always provide excellent customer service. Richard and Mary went above and beyond to help me with my claim process"
We responded:
"Arturo, thank you for the wonderful review and kind words. My team and I are humbled. It has been a pleasure working with you on your car insurance and home insurance for so many years! We’re here whenever you need us; call, text, or email. Thank you again for your review of my State Farm Insurance office, and for your continued business. Best, -Richard"
Lynnette Warfield
August 21, 2024
1
out of
5
rating by Lynnette Warfield
"Richard Pagano have great reviews. Then I decided to transfer to Richard as my agent with State Farm Insurance. It was the wrong move. No customer service. I'm done!"
We responded:
"Hi, Lynette! Thanks for taking the time to write a review of my State Farm office. Always appreciative of folks sharing their experiences and giving me the opportunity to grow as a small business owner. Wishing you great things with your new agent. Best, -Richard"
Oscar Rivas
August 2, 2024
5
out of
5
rating by Oscar Rivas
"Always there to help in all the ways of insurance"
We responded:
"Thank you for the 5-stars, Oscar! My team and I enjoy working with you and your family! :) Best, -Richard"
Wendell Joyner
July 31, 2024
5
out of
5
rating by Wendell Joyner
"I've been a State Farm customer for over 10 years. Richard's office has always responded quickly to any insurance needs and changes I've had over the years. In addition, the time he takes to explain other offerings from State Farm as been immensely helpful as I prepare for retirement in the near future. I know it's often considered convenient to have an online only insurer but I've found that having the personal touch of an actual agent has been of even greater value for me. I can't thank Richard and his team enough for the outstanding service they've provided over the years and I look forward to many more."
We responded:
"Wendell, thank you for the kind words. My team and I absolutely love working with you and your family, and we appreciate your many years of patronage to our office - thank you! We look forward to serving you for many many more years. Best, -Richard"
Cheryl Palacios
July 31, 2024
5
out of
5
rating by Cheryl Palacios
"Richard was great! He took his time and answered all my questions regarding an umbrella policy and made sure I understood everything. I would highly recommend him!"
We responded:
"Thanks for the review, Cheryl! It’s always great speaking with you. Glad to be of assistance. Call, text, or email if you have any additional equations about your umbrella, cars, or home. Best, -Richard"
Jeanette G
February 13, 2024
5
out of
5
rating by Jeanette G
"Richard P. and staff are the best and always available when I call or email. I have been with the company for over 3 years and the customer service has not changed. Top notch for car insurance and renter's insurance. Statefarm is a good company but their agents and staff make Statefarm a great company."
We responded:
"Hi, Jeanette! Thank you for your review and kind words. It has been an absolute pleasure for my team and I to work with you on your car and renters insurance. We look forward to many more years of serving you. Best, -Richard"
Danielle LeeBradford
January 2, 2024
5
out of
5
rating by Danielle LeeBradford
"Very friendly, fast and informative . Thank you so much . I would most definitely recommend"
We responded:
"Hi, Danielle! Thank you for your review! It was a pleasure working with you today. We recognize you have many choices for your car insurance, and my team and I very much appreciate your having selected my office to work with. We’re here whenever you need us. Best, -Richard"
Vanessa Guitron
December 22, 2023
5
out of
5
rating by Vanessa Guitron
"Amazing service! Mary was extremely kind and supportive during my visit."
We responded:
"Thank you for taking the time to write my office a review, Vanessa! Mary is an asset to the team; we’re fortunate to have her. I’m glad to hear your experience was excellent. Best, -Richard"
Leo Medrano
December 20, 2023
5
out of
5
rating by Leo Medrano
"Excelente personal ,en especial MariElena que medio una cotización y resolvió mis preguntas muy amablemente y bien detallado ....👍🏽👍🏽👍🏽"
We responded:
"Gracias por sus amables palabras, Leo. Es un placer trabajar con usted. -Richard"
FREDO Peza
December 20, 2023
5
out of
5
rating by FREDO Peza
"MariElena was knowledgeable and pleasant to speak to."
We responded:
"Thanks for the five star review, Fredo! We’re very fortunate to have Marielena on our team. She’s a wealth of knowledge, and always pleasant. Best, -Richard"
Jdub422127
December 20, 2023
5
out of
5
rating by Jdub422127
"Been coming here for years. You won’t regret it"
We responded:
"Thank you for taking the time to review my State Farm office! It’s been a pleasure working with you and we look forward to many more years of serving you. Best, -Richard"
Bianca Padilla
December 20, 2023
5
out of
5
rating by Bianca Padilla
"Very professional and helpful"
We responded:
"Thank you for your review, Bianca! My team and I are always here to help - just call, email, text, or swing by the office. 😊 Best, -Richard"
Erick Garcia
December 19, 2023
5
out of
5
rating by Erick Garcia
"This office is awesome, always goes above and beyond to save me some money !!"
We responded:
"Thank you for your review of my office, Erick. It’s a pleasure working with you. We’re happy to provide great coverage at a price you’re comfortable with. My team and I are available whenever you need us; phone, text, email, or stop on by the office. Best, -Richard"
John Valencia
December 17, 2023
5
out of
5
rating by John Valencia
"Marielena was great!! Helped get my paperwork in order, Have a Merry Christmas and a Happy New Year!!"
We responded:
"Thanks for the five star review, John! My team and I are here and happy to assist. Wishing you and yours the best during the holiday season and throughout the year. Best, -Richard"
Jason Judkins
December 13, 2023
5
out of
5
rating by Jason Judkins
"Very responsive agent! Very impressed with the level of service here, not all agents are the same, and this one and his staff are great!"
We responded:
"Hi, Jason! Thank you for taking the time to write my office such a great review! 😊 It’s a pleasure working with you. If you ever need us, call, text, email, or swing by the office. We’re happy to assist. Best, -Richard"
Tatiana
December 13, 2023
5
out of
5
rating by Tatiana
"Great service !"
We responded:
"Thank you for taking the time to write us a review, Tatiana! We pride ourselves on providing great service. 😊 Best, -Richard"
Roxana Tejeda
December 11, 2023
5
out of
5
rating by Roxana Tejeda
"Getting car insurance it’s easy when you have someone to walk you thru it, thank you Mary for taking the time to explain me and walking me thru my policy needs. Happy to be part of all state."
We responded:
"Hi, Roxana! Thank you for your review of my State Farm insurance office. Mary is great, and I’m glad to hear your experience was a positive one. We strive to ensure you have proper coverage that meets your needs, and at a fair price. Best, -Richard"
Gerardo Esparza
December 11, 2023
5
out of
5
rating by Gerardo Esparza
"Great service, the agent who helped me was thorough and very patient helping me bundle my home and auto insurance saving me money. Customized a insurance package that was within my budget."
We responded:
"Thank you for your review of my State Farm Insurance office, Gerardo. It is a pleasure working with you. My team and I are happy to hear you're satisfied with your home and auto insurance. Best, -Richard"
Robert D
December 11, 2023
5
out of
5
rating by Robert D
"Marielena was professional and knowledgeable. highly recommend doing business with her."
We responded:
"Thank you for taking the time to write my office a review, Robert! I'm happy to hear your experience with my insurance office was a positive one. Best, -Richard"
tara iszler
December 11, 2023
5
out of
5
rating by tara iszler
"Been going to this office for years and wouldn’t change it. 10/10 recommend Marielena who is the one who got me a great bundle price"
We responded:
"Thank you, Tara, for taking the time to write my State Farm insurance office a review. Glad you got to work with Marielena and are happy with your experience. Best, -Richard"
Rachel Ramos
December 10, 2023
5
out of
5
rating by Rachel Ramos
"Everyone is extremely friendly and helpful!"
We responded:
"It's a pleasure working with you, Rachel. Thank you for your five-star review of my State Farm office! Best, -Richard"